|Posted by dwest on January 12, 2012 at 10:35 AM|
I am amazed at prospects - consumers and businesses - calling to buy items in January with expectations of getting discounts, better prices, and even want things waived, or for free now. Perhaps negotiating has become to visible. I am talking about businesses and consumers with money, not the unemployed, as we need to be aware of people who really cannot afford to buy.
I know I target business to business clients, I am very careful with my vendors, or "suppliers" and "contractors" when I do research. I have learned from previous experience, these people work with me as a team. When I call or email them, I try to be considerate and genuine. Of course, we need to get quotes and prices before we buy. And, of course, you may not always buy from everyone available.
I remind myself the following items when I reach out to my suppliers with questions:
~~ Bonus: Remember to follow up with the people you called for information. These people may become an important part of your future needs.
I establish long term relationships with people I do business with. An example, I continue to use one restaurant in San Francisco because of their flexibility, service, and prices. (about 8 years now) They know how to manage groups and have easy plans to purchase. And, they accommodate additional needs on-site. The new sales person reached out to me at the end of 2011 and met me for a cup of coffee. And, I received a small gift of appreciation.
Smile and be genuine. It works.