DW Consulting

I am amazed at prospects - consumers and businesses - calling to buy items in January with expectations of getting discounts, better prices, and even want things waived, or for free now. Perhaps negotiating has become to visible. I am talking about businesses and consumers with money, not the unemployed, as we need to be aware of people who really cannot afford to buy. 

I know I target business to business clients, I am very careful with my vendors, or "suppliers" and "contractors" when I do research. I have learned from previous experience, these people work with me as a team. When I call or email them, I try to be considerate and genuine. Of course, we need to get quotes and prices before we buy. And, of course, you may not always buy from everyone available.

I remind myself the following items when I reach out to my suppliers with questions:

For Buyers

• Do your research, however be considerate of vendors.
• Yes, you will need to give your contact information.
• In hospitality and travel industries, be prepared to give an actual date of your plans.
  
• Give the vendors adequate time to prepare proposals.

~~ Bonus:  Remember to follow up with the people you called for information. These people may become an important  part of your future needs.

I establish long term relationships with people I do business with. An example, I continue to use one restaurant in San Francisco because of their flexibility, service, and prices. (about 8 years now)  They know how to manage groups and have easy plans to purchase. And, they accommodate additional needs on-site.  The new sales person reached out to me at the end of 2011 and met me for a cup of coffee.  And, I received a small gift of appreciation. 

Smile and be genuine.  It works.